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Privacy policy

NUR. General Partnership Privacy Policy. Last updated: 16/09/2024


This privacy policy describes how NUR. General Partnership (the "Site", "we", "us" or "our") collects, uses and discloses your personal information when you visit our services, use our services, or make a purchase from https://www.nur-skincare.com/shop (the "Site") or otherwise communicate with us (collectively the "Services"). For the purposes of this privacy policy, "you" and "your" means you as a user of the services, whether you are a customer, website visitor, or any other person whose information we have collected in accordance with this privacy policy.


Read this privacy policy carefully. By using and accessing one of the Services, you agree to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree to this privacy policy, do not use or access any of the services.


Changes to this Privacy Policy

We may update this privacy policy from time to time, including to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post the revised privacy policy on the site, update the "Last Updated" date and take all other steps required by applicable law.


How we collect and use your personal information


To provide the Services, we have collected and collected personal information about you from various sources over the past 12 months, as set forth below. The information we collect and use depends on how you interact with us.

In addition to the specific usage set forth below, we may use information we collect about you to communicate with you, provide the Services, comply with all applicable legal obligations, enforce all applicable terms of service and protect or defend the Services, our rights and the rights of our users or others.


what personal information we collect

The types of personal information we obtain about you depend on how you interact with our site and use our services. When we use the term "personal information", we refer to information that identifies, relates, describes or may be associated with you. The following sections describe the categories and specific types of personal information we collect.


Information we collect directly from you


Information that you provide to us directly through our Services may include:


- Basic contact details including your name, address, telephone number, e-mail.


- Ordering information including your name, billing address, shipping address, payment confirmation, email address, telephone number.


- Account details including your username, password, security questions.


- Store information including the items you are viewing, putting them in your shopping cart or adding them to your wish list.


- Customer support information, including the information you want to include in communicating with us, for example when sending a message through the Services.



For some features of the Services, you can provide us with certain information about yourself directly. You can choose not to provide this information, but if you do, you cannot use or open these functions.


Information we collect through cookies


We also automatically collect certain information about your interaction with the Services ("Use Data"). To do this, we may use cookies, pixels and similar technologies ("cookies"). Usage data may include information about how you access and use our site and your account, including device information, browser information, information about your network connection, your IP address and other information about your interaction with the Services.


Information we obtain from third parties


Finally, we may obtain information about you from third parties, including from suppliers and service providers who may collect information on our behalf, such as:


- Companies that support our site and services, such as Odoo SA.


- Our payment processors, who collect payment information (eg. Bank account, credit or debit card information, billing address) to process your payment to fulfill your orders and provide you with products or services you have requested, to perform our contract with you.


- When you visit our site, open or click emails we send you, or interact with our services or advertisements, we or third parties we work with, can automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third party libraries and cookies.


All information we obtain from third parties is treated in accordance with this privacy policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for the policies or practices of third parties. See the section below, Websites and Third Party Links for more information.


How we use your personal information


- Deliver products and services. We use your personal information to provide you with the Services to perform our contract with you, including to process your payments, execute your orders, to send notifications to you regarding your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange shipping, facilitate any returns and exchanges and enable you to post reviews.


- Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising and promotional communications by email, SMS or post, and to show you advertisements for products or services. This may mean that you use your personal information to better tailor the services and advertisements on our site and other websites.


- Security and fraud prevention. We use your personal information to detect possible fraudulent, illegal or malicious activities, to investigate or to take action against them. If you choose to use the Services and register an account, you are responsible for keeping your account information safe. We strongly recommend that you do not share your username, password or other access data with anyone else. If you think your account has been compromised, please contact us immediately.


- Communicate with you. We use your personal information to provide you with customer support and improve our services. This is in our legitimate interest to respond to you, provide you with effective services and maintain our business relationship with you.


Cookies


Like many websites, we use cookies on our site. For specific information about the cookies we use regarding feeding our store with Odoo SA. We use cookies to power and improve our site and our services (including to remember your actions and preferences), to perform analytics and better understand users' interactions with the Services (in our legitimate interests to manage, improve and optimize the Services). We may also allow third parties and service providers to use cookies on our site to better tailor the services, products and advertisements on our site and other websites.


Most browsers automatically accept cookies by default, but you can choose to set your browser to delete or reject cookies through your browser controllers. Please note that deleting or blocking cookies may adversely affect your user experience and may cause some of the services, including certain features and general functionality, work incorrectly or are no longer available. In addition, blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners.


How we disclose personal information


In certain circumstances, we may disclose your personal information to third parties for legitimate purposes covered by this privacy policy. Such circumstances may include:

circumstances may include:


- With suppliers or other third parties who provide services on our behalf (e.g. IT management, payment processing, data analysis, customer support, cloud storage, execution and shipping).


- With business and marketing partners, including Odoo SA, to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.


- When you lead, ask us or otherwise agree to our disclosure of certain information to third parties, such as to ship your products or through your use of social media widgets or login integrations, with your permission.


- With our affiliated companies or otherwise within our business group, in our legitimate interest to run a successful business.


- In connection with a business transaction such as a merger or bankruptcy, to comply with all applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce all applicable terms of service and to protect or defend the Services, our rights and the rights of our users or others.


In the past 12 months, we have disclosed the following categories of personal information and sensitive personal information (indicated by *) about users for the purposes set out above in "How we collect and use your personal information "and" How we disclose personal information":

Category:


- Identification data such as basic contact data and certain order and account information​


- Commercial information such as order information, store information and customer support information - the Internet or other similar network activities, such as usage data


categories of recipients:


- Suppliers and third parties who provide services on our behalf (such as internet providers, payment processors, fulfillment partners, customer support partners and data analysis providers)


- Business and marketing partners​


- Affiliated companies

We do not use or disclose sensitive personal information to derive features about you.

We have "sold" and "shared" personal information for the past 12 months (since those terms are defined in applicable law) for advertising and marketing activities, as follows.


Category of personal information


- Identification data such as basic contact data and certain order and account information​


- Commercial information such as data on purchased products or services and store information - internet or other similar network activities, such as usage data


categories of recipients


- Business and marketing partners​


Content generated by users


The Services allow you to post product reviews and other user-generated content. If you choose to send user-generated content to a public portion of the Services, this content is public and accessible to everyone.


We have no control over who has access to the information you provide to others, and cannot ensure that parties who have access to such information respect or keep your privacy. We are not responsible for the privacy or security of information you disclose, or for the accuracy, use or misuse of information that you disclose or receive from third parties.


Websites and links of third parties


Our site may contain links to websites or other online platforms operated by third parties. If you follow links to sites that are not connected or managed by us.​

Our site may contain links to websites or other online platforms operated by third parties. If you follow links to sites that are not connected or managed by us.​


You must review their privacy and security policies and other terms. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of information on these sites. Information you provide in public or semi-public locations, including information you share on third party social network platforms, may also be visible to other users of the Services and/or users of those external platforms without limitation as to their use by us or by a third party. Our inclusion of such links does not in itself imply approval of the content on such platforms or of their owners or operators, except as stated on the Services.


Data from children


The services are not intended for use by children and we do not knowingly collect personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you can contact us using the contact details below to request that it be removed.


As of the effective date of this privacy policy, we have no factual knowledge that we "share" or "sell" (since those terms are defined in applicable law) personal information of persons under the age of 16.


Security and retention of your information


Please note that no security measures are perfect or impenetrable and we cannot guarantee "perfect security." In addition, any information you send us may not be safe during transportation. We recommend that you do not use unsafe channels to communicate sensitive or confidential information to us.